VIP Support for Senior-Level Executives
Enormous demands are placed on today’s senior-level executives. Egencia has designed our Executive Travel Services to help maximise comfort and productivity when travelling and ensure that all aspects of the trip exceed their expectations.
Personalised Care
Egencia’s Executive Travel Consultants deliver the highest level of personalised, professional service to your company’s executives, attending to every detail – from making the original travel arrangements, to booking preferred seating, to reconfirming hotel reservations 24 hours prior to departure.
1-to-1 Service, 24/7 VIP Management
With an average of nearly 10 years of travel industry experience, our Executive Travel Consultants possess impeccable customer service skills. Your executives will be assigned a dedicated travel consultant who is accessible via a direct telephone number or email during regular business hours; an after-hours support team is ready and waiting to serve them at all times.
Priority Response
We give priority to our VIP clients and respond in one hour to any travel request. Our Executive Travel Consultants take a proactive approach to handling all of your executives' travel needs, including updating profiles with each trip based on their personal preferences, proactive advice all the way up to reservation, and proactive policy enforcement.
Additional VIP Support Service Offerings:
- Supplier Notification of VIP status
- Suite Upgrades on Selected Properties
- Support for Passports, Visas and Formalities
- Supplier Liaison (Subscription/Loyalty Programmes)
- Personal Reservations – for VIP and Companions
